E-Commerce Administrator (Marketplace Specialist)

Join our dynamic team as an E-Commerce Administrator (Marketplace Specialist) and play a pivotal role in managing our online marketplace operations. This position is ideal for detail-oriented individuals passionate about e-commerce, customer service, and order fulfillment. You will be responsible for ensuring our marketplace runs smoothly, from order processing to customer support, in Tandes, Jawa Timur.

At Private Advertiser, we are committed to revolutionizing the e-commerce landscape with our innovative platform. As an E-Commerce Administrator, you will have the opportunity to work with cutting-edge tools like Shopify, Magento, and WooCommerce, and gain hands-on experience with industry-standard software. This role is perfect for someone with 2-4 years of experience in e-commerce, marketplace management, or a related field.

In this role, you will be handling everything from order processing and inventory management to customer inquiries and dispute resolution. You will be the first point of contact for our customers, ensuring their shopping experience is seamless and enjoyable. This is a fantastic opportunity to grow your career in the fast-paced world of e-commerce and contribute to a company that values innovation and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Manage and process orders efficiently using our e-commerce platform.
• Handle customer inquiries and provide excellent customer service.
• Resolve order disputes and ensure customer satisfaction.
• Update and manage product listings and inventory.
• Monitor marketplace performance and implement strategies to improve sales.
• Collaborate with the sales and marketing teams to drive traffic and increase conversions.
• Stay updated with the latest e-commerce trends and best practices.
• Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

• 2-4 years of experience in e-commerce, marketplace management, or a related field.
• Proficient in using e-commerce platforms such as Shopify, Magento, or WooCommerce.
• Strong knowledge of order processing, inventory management, and customer service.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Detail-oriented with a keen eye for accuracy.
• Bachelor's degree in Business Administration, Marketing, or a related field.
• Familiarity with Google Analytics and other marketing tools is a plus.

🛠️ Keahlian

Lowongan Terkait